Services

Each patient with Piney Grove Family Medicine receives personalized, and comprehensive care.

Please review our services below.

Medical Services

Medical Services offered under this Agreement are those consistent with the primary care provider's training and experience, and as deemed appropriate under the circumstances, at the sole discretion of the primary care provider. The Patient is responsible for all costs associated with any medications, laboratory testing, and specimen analysis related to these Services unless otherwise noted. The specific Medical Services provided under this Agreement include the following:
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Acute and non-acute office visits
 Chronic disease management (e.g. diabetes, hyperlipidemia, high blood pressure, COPD, etc.)
 Preventive care
 Wellness visits
 Well-woman care
 Sports physicals
School/College physicals
 Smoking cessation
 Healthy lifestyle counseling
 Skin lesion removal
 Abscess incision and drainage
 Wound care
Suture and staple removal
 Ear wax removal
 EKG
 COVID, Flu, Mono, Strep tests
Routine bloodwork
Allergy injections

Non-Medical, Personalized Services

The Practice shall also provide Members with the following non-medical services:
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Limited After-Hours Access

We strive to provide exceptional care and support during our available hours, but please note that our services are not available around the clock. Your well being is important to us and we are here to assist you during our regular office hours. In the event of an emergency, please call 911 or visit your nearest emergency room.
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Email Access

The Patient shall be given the primary care provider's email address to which non-urgent communications can be addressed. The Patient understands and agrees that neither email nor the internet should be used to access medical care in the event of an emergency or any situation that could reasonably develop into an emergency. The Patient agrees that in this situation, when she/he cannot speak to the primary care provider immediately in person or by telephone, to call 911 or go to the nearest emergency room and follow the directions of emergency medical personnel.

Same Day/Next Day Appointments

To ensure your prompt care, we encourage you to call us before noon to schedule an appointment. We'll make every effort to accommodate your request for the same day. However, if we're unable to do so, rest assured that your appointment will be scheduled for the following business day.

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No Wait or Minimal Wait Appointments

Every reasonable effort shall be made to assure that the Patient is seen by the primary care provider immediately upon arriving for a scheduled office visit or after only a minimal wait. If primary care provider foresees more than a minimal wait time, Patient shall be contacted and advised of the projected wait time. Patient shall then have the option of seeing the primary care provider at the later time or reschedule at a time convenient to the Patient.
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Telehealth

Telehealth (virtual visits) will be available when desired and deemed appropriate by the Patient and primary care provider.
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Specialists Coordination

The primary care provider shall coordinate care with medical specialists and other practitioners if specialty referral is needed. The Patient understands that fees paid under this Agreement do not
include specialist's fees or fees due to any medical professional other than the Practice staff.